We offer free USPS or UPS shipping to domestic customers on orders totaling over $45 USD - excluding tax & shipping cost. We also offer 2 day shipping for a flat rate of $20.
We do not offer international shipping at this time.
This excludes international shipping to Hawaii, Canada, Alaska + Puerto Rico. The shipping is a flat rate of $20.
All orders, including express orders, placed during regular business hours will be processed and shipped within 1-2 business days. Any payment authorization/verification, or national holiday may cause delays to your shipment.
We operate Monday – Friday, 8:00 AM – 5:00 PM PST
We will be closed on Thursday, January 14th and Friday, January 15th.
*For all orders, please provide a valid phone number and email address as we or the courier may need to contact you regarding your order/delivery.
*We unfortunately cannot ship to PO boxes, so please provide a physical address for delivery.
We will be closed on these days to observe the following holidays:
New Years Day – January 1
Memorial Day – May 25
Independence Day – July 4
Labor Day – September 2
Thanksgiving – November 26-29
Christmas – December 24-27
New Years Eve – December 30
To receive your Lapcos goodies by 12.25, place your order by December 10th for Standard Shipping and December 17th for Two Day Shipping.
Standard Shipping: Delivered in 2-10 days based on location (Free on orders $45 and up)
2-Day Shipping: Delivered in 2 days ($20 Flat Rate)
We do not ship on Saturday, Sundays or Holidays. While we will do all we can to ensure your order is delivered on time we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, stolen packages, etc.
All products must be returned in unused condition in their original packaging and seal unbroken if sealed. LAPCOS maintains the right to deny approval of a refund or exchange for products that are believed to have been previously used.
We cover return shipping costs for US domestic ground shipping only. This does not cover return shipping costs for Hawaii, Alaska, Puerto Rico, U.S. territories, and Canada. Orders to these territories are ineligible or complementary return label.
We accept all returns and exchanges within the 14 days of purchased unless the item is marked as final sale. Allow process returns 1-3 business days after product received.
All sales and/or clearance are final sale and will not be eligible for return nor accepted.
To complete your return or exchange:
We require you to email firstname.lastname@example.org with your order number informing us the return and issue if any.
Please ship via USPS flat rate to:
LAP USA, INC.
736 E. 29th Street
Los Angeles CA 90011, United States
The Packing Slip for your Return must be included along with the items you have been authorized to return. Additional items that are not listed on the Return Packing Slip will not be eligible for a Return and will not be calculated in your credit and/or refund.